Shutterfly App Not Working? [How to Fix It!]

Share the wealth!

Is your Shutterfly app not working? Does it crash while you’re using it? Let’s jump right into the most common reasons why, as well as how to fix it.

Most common reasons why your Shutterfly app is not working

Connection issues

• Wi-fi or mobile data isn’t working properly
• You’re on low data mode for an app that requires higher data usage
• You’re using a VPN service

Compatibility issues

• The app does not work with your phone model
• The app hasn’t been updated in awhile
• The phone hasn’t been updated in awhile

Technical issues

• App cache is full

Issues outside your control

• Bug or glitch in the app
• Server down for maintenance

Ways to fix your Shutterfly app not working

1. Restart your phone
2. Alternate between wi-fi and phone data for your connection
3. Update your phone to the latest version
4. Update the Shutterfly app itself
5. Delete and reinstall the app
6. Clear your cache
7. Turn off low data mode
8. Check your wi-fi or phone data
9. Check whether the Shutterfly app is down
10. Check if your phone is compatible with the app
11. Disable your VPN service

Don’t worry, we’re going to go into detail for each one of these fixes. Some fixes require more work than others, but they’re all fairly simple to do.

Your Shutterfly app isn’t working: Fix #1

Restart your phone

When you restart your phone, you’re doing a couple of things to help. One, you’re allowing your phone to reset its operating system. Two, you’re forcing your Shutterfly app to close and doing a hard reset on it. By turning your phone on and off, as cliché as it may seem, you’re doing the most efficient thing possible to try and get your app working, effectively hitting two birds with one stone.

Your Shutterfly app isn’t working: Fix #2

Alternate between wi-fi and phone data for your connection

If you’ve just restarted your phone and the app still doesn’t work, perhaps wait a bit longer to allow your phone to connect online. Sometimes, when you’re on wi-fi and it isn’t connecting, you may have to toggle to phone data and back to get it working, as there could be a hang-up preventing your wi-fi from connecting. The same goes for phone data, if that’s what you prefer or normally use.

Your Shutterfly app isn’t working: Fix #3

Update your phone to the latest version

To keep your phone secure, your phone should always be updated to the latest patch. Each patch includes fixes and improvements, whether they be related to newly found security issues or simply to improve user experience and speed. Additionally, phone apps are often updated as well and rely on the phone to be of a certain operating system version in order to work at its full potential.

Your Shutterfly app isn’t working: Fix #4

Update the app itself

Similarly, the Shutterfly app is often updated for security flaws and/or user experience. Even if you’ve grown to like the current version of the app and don’t want the user interface to change in any way, you still should be updating the app. This allows you to prevent hacks and breaches as much as possible on your end. If you don’t like the changes to the app, you can always take it up to the app company, and if enough users agree with you, they might make the changes.

Your Shutterfly app isn’t working: Fix #5

Delete and reinstall the app

Deleting and reinstalling the Shutterfly app also does a couple of things at once. One, it allows you to force a reset on your app and its data. Two, you’re making yourself update to the latest version of the app if you weren’t on the latest version already. This one often works the best when your Shutterfly app isn’t working.

Your Shutterfly app isn’t working: Fix #6

Clear your cache

Your cache is there to help the phone access the app and its data more quickly and efficiently. However, it comes at a cost. In order to do so, it has to store data. And the more you use your app, the more data it stores. If space is being pushed to its limit on your phone, this could be the cause of your Shutterfly app either working sluggishly, crashing, or not working at all. Fortunately, the fix is quite easy. Simply follow the steps below:

For iPhone users

1. Go to ‘Settings’ -> ‘General’ -> ‘iPhone Storage’
2. Find the Shutterfly app and click on it
3. Choose ‘Offload App’
4. After it is completed, click on ‘Reinstall App’
5. Data cache is now cleared

For Android users

1. Go to ‘Settings’
2. Find the Shutterfly app and tap on it
3. Tap ‘Clear Cache’
4. Data cache is now cleared

Your Shutterfly app isn’t working: Fix #7

Check your wi-fi or phone data

First off, if you have limited phone data every month, make sure that you haven’t run out of data for the month. If you’re speed is downgraded after a certain amount of data, this could cause some issues as well. Secondly, be sure your modem/router is working normally. It may help to reset the modem/router by unplugging and plugging the cable back in, or by pressing the reset or on/off button.

Your Shutterfly app isn’t working: Fix #8

Turn off low data mode

If your phone is on low data mode, try and turn it off to see if that fixes the problem. Follow the steps below to do so:

For iPhone users on wi-fi

1. Go to ‘Settings’ -> ‘Wi-Fi’
2. Tap on your network
3. Turn ‘Low Data Mode’ off by toggling the switch

For iPhone users on cellular data

1. Go to ‘Settings’ -> ‘Mobile Data’
2. Tap ‘Mobile Data Options’
3. Turn ‘Low Data Mode’ off by toggling the switch

For Android users on wi-fi

1. Go to ‘Settings’ -> ‘Connections’
2. Tap ‘Data usage’
3. Tap ‘Data saver’
4. Toggle the ‘Turn on now’ switch off

For Android users on cellular data

1. Go to ‘Settings’ -> ‘SIM cards & mobile networks’
2. Tap ‘Data saver’
3. Toggle the ‘Turn on now’ switch off

Your Shutterfly app isn’t working: Fix #9

Check whether the app server is down

You can check on the status of the Shutterfly app by Googling “Shutterfly app status page” and finding either the official website status page or one of a number of third-party status detector websites. Additionally, lots of apps have status updates on their official Twitter account, so be sure to check that as well.

Your Shutterfly app isn’t working: Fix #10

Check if your phone is compatible with the app

If your phone isn’t compatible with the Shutterfly app, then there might not be much you can do about it aside from getting a new phone that’s compatible with it. This is probably the most expensive fix on this list, so we hope you don’t need the app enough to have to buy a new phone.

You can check on this by going to the Shutterfly app on the Apple Store or Google Play Store to see if your particular phone is compatible with the app in its current state.

Your Shutterfly app isn’t working: Fix #11

Disable your VPN service

If you’re a VPN user, this may cause problems with using the app. Try turning it off to see if that resolves the issue. If it does, you may have to resort to not using a VPN when using the app.

Shutterfly History

Shutterfly is an American-based company that provides personalized photo products and services. Here is an overview of the history of Shutterfly:

Shutterfly was founded in 1999 by Dan Baum and Eva Manolis, along with their friend, Jim Clark. The company was established with the goal of making it easier for people to share and print their photos. Initially, the founders focused on developing an online platform that allowed users to upload their digital photos and order prints.

In its early years, Shutterfly faced challenges as the market for digital photography was still emerging. However, the company persevered and positioned itself as a leading online destination for photo-related products and services. Shutterfly expanded its product offerings beyond prints to include photo books, calendars, greeting cards, personalized gifts, and more.

One significant milestone in Shutterfly’s history was its acquisition of the photo-sharing website Webshots in 2001. This acquisition brought a substantial user base and helped Shutterfly reach a wider audience. Shutterfly also expanded its services by partnering with various retailers to offer in-store printing services.

Over the years, Shutterfly continued to grow and innovate. The company invested in technology to enhance its online platform, improve photo editing tools, and provide an intuitive user experience. Shutterfly also developed mobile apps to cater to the increasing use of smartphones for capturing and sharing photos.

In addition to organic growth, Shutterfly made several strategic acquisitions. In 2011, Shutterfly acquired the online stationery company Tiny Prints, which further expanded its product offerings. The company went on to acquire other brands such as Wedding Paper Divas and BorrowLenses, a camera equipment rental service.

Shutterfly went public in 2006 and continued to thrive as a leading player in the personalized photo products industry. In 2019, Apollo Global Management, a private equity firm, acquired Shutterfly and its subsidiaries. As a result of the acquisition, Shutterfly became a privately held company.

Since its inception, Shutterfly has remained committed to providing high-quality photo products and services to its customers. The company has built a reputation for its user-friendly platform, excellent customer service, and a wide range of customizable photo-based products.

In conclusion

There’s a number of things that can cause your Shutterfly app to not work properly. Fortunately, we’ve compiled a list of fixes that should resolve this issue.

To recap, try the following fixes if your Shutterfly app is not working properly:

• Restart your phone
• Alternate between wi-fi and phone data for your connection
• Update your phone to the latest version
• Update the Shutterfly app itself
• Delete and reinstall the app
• Clear your cache
• Turn off low data mode
• Check your wi-fi or phone data
• Check whether the app server is down
• Check if your phone is compatible with the app
• Disable your VPN service

All of these fixes are fairly easy to do, and one or more of these fixes should do the trick.

Share the wealth!