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Are you having trouble choosing between Tello and Twigby? Both Tello and Twigby offer numerous key benefits, and keeping this in mind could help you find the ideal plan for your needs. But what are the key features of Tello and Twigby, and which is the right plan for your needs? We’ve outlined some of the main things you need to know about both Tello and Twigby to help you find the right plan for your needs.

What are Tello and Twigby?

First of all, we need to define who Tello and Twigby are and what they offer. Tello and Twigby are MVNO mobile service providers that focus on delivering value-for-money mobile plans. Tello Mobile runs on the T-Mobile network; Twigby runs on the Verizon network. Both networks are incredibly robust, though Verizon generally has a much more comprehensive coverage in the US.

Both Tello and Twigby offer a range of prepaid mobile plans, as opposed to contracts. Both platforms provide 4G and 5G LTE data, although they run on different 3G networks (GSM and CDMA, respectively).

Since Tello and Twigby offer prepaid plans without a contract, customers can keep their mobile phones and do not have to change their numbers. You also won’t have to complete a credit check to obtain a plan with Tello or Twigby since there is no loan involved in the transaction.

Tello vs Twigby: What You Need to Know

Both Tello and Twigby are relatively similar in terms of their services and the type of plans they offer. However, if you have been trying to choose between these two plans, this naturally begs the question: which is better?

There’s no hard and fast way to say which is better: Tello or Twigby. Indeed, both Tello and Twigby offer incredibly valuable services, depending on your requirements. However, considering their main differences may help you find the right plan for your needs.

Minutes and Text Availability

Both Tello and Twigby offer unlimited minutes and texts on their mobile plans, making them highly popular options for people wanting free reign over their calls and texts.

Mobile Hotspot

Both the Tello and Twigby mobile plans offer mobile hotspot support, ensuring that you can share your data on other devices easily. This offers greater flexibility over your data use accordingly,

WiFi Calling

While the Tello and Twigby plans are largely very similar, one area that these two don’t match up with is WiFi calling. Indeed, while Tello offers WiFi calling with its plans, Twigby doesn’t offer this function, which may be somewhat limited in some cases.

This may be of particular impact for people who have family living in other countries, for whom WiFi calling can potentially be highly important to bypass the limiting costs of international calls.

Money Back Guarantees

Unfortunately, sometimes, plans don’t work out – and having a money-back guarantee can be invaluable in this regard. Fortunately, both Tello and Twigby offer money-back guarantees, although Twigby is significantly more generous in this regard. As such, if you want a longer grace period, Twigby could be the option to choose. With Twigby’s 30-day money back guarantee compared to Tello’s 3-day money  back guarantee, Twigby comes out largely ahead.

International Calling and Roaming

Both Tello and Twigby offer international calling, although Twigby is the more generous of the two. In total, Twigby offers a total of 80 countries for international calls. While Tello also offers international calls, Tello restricts it to China, Canada, and Mexico, making it much more limited overall.

Unfortunately, neither plan offers international roaming, which is important to keep in mind. As such, another option may be better suited if you are often on the go and need a mobile plan that can support data use while travelling.

Which is Better: Tello vs Twigby?

At this point, we’ve considered some of the main features of the Tello and Twigby platforms. However, if you’re still feeling a little unsure about how these two platforms stack up, the following points may help you find the right solutions, because as with a lot of things in life, it depends on what you’re looking for.

Which is Better for Coverage?

Overall, Twigby (which runs on the Verizon network) is better in terms of coverage than Tello (which runs on the T-Mobile network). While both providers typically provide coverage across the vast majority of the US, with the main “down areas” being in the far west of the country, Twigby is largely more consistent, providing a broader range of coverage overall. In terms of percentage, Twigby reaches 70% of the entire nation. However, Tello’s network tends to be slightly more reliable in terms of coverage outside of rural regions, in particular, but only covers 59% of the nation.

Which has Better Pricing and Value for Plans?

In terms of value for money services, Tello is generally the cheaper option. For almost all of its plans, Tello offers comparable unlimited minutes and texts as Twigby. However, you get slightly cheaper overall prices with Tello as compared with Twigby. Although the data offers don’t match perfectly, we break it down to make the comparison clear as possible.

Tello plans & pricing:

	500 MB	1 GB	2 GB	5 GB	10 GB	UNLIMITED
Data Allowance	500 MB	1 GB	2 GB	5 GB	10 GB	25 GB*
Price	$9/month	$10/month	$14/month	$19/month	$24/month	$29/month
Unlimited Talk	✅	✅	✅	✅	✅	✅
Unlimited Text	✅	✅	✅	✅	✅	✅

* The Unlimited plan is technically unlimited. However, your speeds are heavily limited after you’ve used 25 GB of data in a month.

Twigby plans & pricing:

	NO DATA	1 GB	4 GB	7 GB	10 GB	UNLIMITED
Data Allowance	0 GB	1 GB	4 GB	7 GB	10 GB	20 GB*
Price	$10/month	$10/month	$20/month	$25/month	$30/month	$40/month
Unlimited Talk	✅	✅	✅	✅	✅	✅
Unlimited Text	✅	✅	✅	✅	✅	✅

* The Unlimited plan is technically unlimited. However, your speeds are heavily limited after you’ve used 20 GB of data in a month.

Which is Better for Customer Service?

In terms of customer service, Tello offers several different contact options, including mail, phone, email support, and live chat. Furthermore, the overall consensus regarding the quality of Tello’s customer support is generally very positive, with many people having good experiences with the brand.

Meanwhile, Twigby also offers live chat support as well as email and postal – although telephone support isn’t as readily available. Twigby also achieves generally positive reviews for its customer service, so while it’s a little more limited in options, both providers are generally a good bet.

A further difference in terms of customer service is the availability of customer support. With Tello, customer support is available 24/7, offering customers greater freedom. However, Twigby only offers daytime customer support between 7 am and 9 pm during the week and 10 am to 6 pm at the weekend.

Which is Better for Data?

Overall, Twigby offers better value for money on limited data plans. However, if you need unlimited data, Tello is the only option that provides this.

Final Thoughts

Tello and Twigby can offer an excellent solution if you are looking for a new mobile place. However, Twigby tends to be the more cost-effective plan, while Tello is a good option for users who need unlimited mobile data. However, each plan is largely comparable, so this is well worth keeping in mind.

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