Have you ever considered trying the Visible Wireless package? Before you do so, there are numerous things you’ll need to consider – and our friendly WiFi experts are on hand today to help with this decision. So, without further ado, we’ll consider some of the key things you should know about the Visible Wireless package. Hopefully, this will help you find the ideal solutions for your mobile phone contract needs. Why leave it to chance?
What is Visible Wireless?
Viisble Wireless is a mobile virtual network operator (MVNO) primarily focused on offering customers an affordable and cost-effective package. It operates on the Verizon network and is available for Android and iPhone devices.
There are two main Visible data plans to choose from; customers can opt for one of the two unlimited data plans available.
As a notable difference from most service providers, Visible doesn’t have any physical stores. This offers the main benefit of rapid sign-up times for customers, which can all be done online. However, it does limit your opportunities to get customer support for your Visible contract if needed.
How much does Visible cost?
Visible’s Wireless plans come in a choice of two options:
- Visible (standard plan) for $30 per month
- Visible+ (premium plan) for $45 per month
Both offer unlimited data and don’t require any minimum contracts.
Visible’s strength lies in the simplicity of its pricing structure. There are no deals to be had for multi-lines. Visible’s basic plan at $30 per month is cheaper than, for example, the cheapest Google Fi unlimited plan for a single member, which is $50 per month.
With the Visible standard plan, you get unlimited talk, text, and data along with 5G/4G LTE. You also get unlimited mobile hotspot and unlimited talk and text to Mexico and Canada.
With the Visible+ plan, you get everything in the standard plan plus 5G Ultra Wideband, international calls from the U.S. to over 30 countries, and international texting from the U.S. to over 200 countries.
Of note, Visible used to have a Party Pay feature that allowed a user to bring their cost all the way down to $25 by joining a Party that could include family, friends, and even online strangers. Unfortunately, they have recently done away with this feature completely and we now have the above two plans only at the moment.
The Visible plans were designed with individual users in mind, making it less suitable for families. As such, you won’t be able to receive a discount on multi-line orders.
If you’d like to try out the Visible package before getting started, a 15-day free trial is sometimes available. Unfortunately, this is not necessarily provided for all device types, making it somewhat less versatile accordingly.
How Fast is Visible Wireless?
Visible Wireless operates on the Verizon network and is capable of providing up to 5G data, ensuring potentially rapid connectivity speeds. On top of that, Verizon is one of the few providers that provides true 5G data and doesn’t throttle speeds after a certain amount of data is used for the month.
Get the best service without paying outrageous prices.
How Does Visible’s Customer Service Perform?
If you encounter a problem with your new mobile contract, ensuring there’s someone on hand to help is integral. Unfortunately, this is one of Visible’s weakest points, with the team’s phone customer service often being sub-par. Indeed, many past customers experience hours of waiting times – often to be cut off after having waited for so long – and this can result in many customers feeling frustrated or infuriated at the lack of support.
What’s more, while the fully online nature of Visible can make it easy to order your new phone, this does mean that there aren’t even any Visible staff in store for you to meet in person. As such, if you ever need support with your Visible contract, you might find yourself somewhat alone.
Does Visible Wireless Offer Good Value for Money?
At this point, we should briefly consider whether Visible Wireless provides good value for money for the price. Regarding mobile phone coverage, the Visible Wireless plans are certainly pretty generous, offering quite a lot of data access for the price.
However, it’s well worth considering that Visible’s coverage can every so often be unreliable due to data deprioritization, which could leave your coverage hazy at best. It’s also worth considering that data usage on the Visible network, though technically unlimited, is capped by features such as maximum video streaming quality and the like.
As such, you may not be able to use your data in exactly the way you’d like to – and it’s important to consider whether this would influence your final decision.
Keep in mind that all MVNOs can experience some service delays and issues. In order to save significant amount of money, it may not be a bad trade-off. MVNOs piggyback off of major networks, and connection issues are to be expected.
Visible Wireless Alternatives
Visible Wireless Pros and Cons
At this point, we’ve outlined the main things you need to know about the Visible platform – but what are the pros and cons? We’ve outlined some of the main benefits and drawbacks of the Visible Wireless platform below to help you decide whether or not it would be the right one for your needs.
- Excellent value for money
- Good coverage for the majority of the US
- 4G and 5G coverage available nationwide
- Decent download speeds of around 150Mbps
- New plans have dropped the level of latency to just 20ms
- Signing up for a Visible account is incredibly easy – just apply for a Visible device online, and your new account should be approved in a matter of moments
- Fully unlimited data plans providing texts, calls, and data
- Deals and promotions are often available for new customers looking to join the brand
- Plenty of phone models are available for Android and iOS devices
- Affirm financing is available, if required, from as little as 0% APR (though this may vary for your application)
- Verizon can deprioritize Visible customers when data congestion is high, reducing reliability
- Visible’s customer service receives exceptionally poor ratings, with many customers criticizing the platform strongly for not having effective support
- The number of available Visible phones can be somewhat low, making it hard sometimes to get hold of one if you’d like to join
- No physical stores mean you cannot visit Visible representatives in person
- Despite being an unlimited plan, your data usage is indirectly capped by quality for some activities, such as video streaming (which is limited to 480p)
Get the best service without paying outrageous prices.
If you’ve been looking to take out a new mobile data plan, Visible Wireless can be a decent option if you need a cheap package, but it’s not the most affordable overall. It’s also not always necessarily the fastest or most reliable service provider, as Verizon will always prioritize itself and may periodically deprioritize Visible customers.
In the end, this largely depends on your preferences and what you need from your mobile plan; but if you’re likely to need individualized support for your plan, the brand’s customer service is often criticized, so getting in touch with them may be frustrating at times.